Terms and Conditions | The Glass Dildo | Glass Sex Toys

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS RELATING TO YOUR USE OF OUR WEBSITE CAREFULLY.

By shopping with theglassdildo.co.uk, you agree to these Terms of Use ("Terms & Conditions"). We reserve the right, in our sole discretion, to change, modify, add or remove portions of these Terms & Conditions at any time. You should check these Terms & Conditions periodically for changes. By using this Website after we post any changes to these Terms & Conditions, you agree to accept those changes, whether or not you have reviewed them. If you do not agree to these Terms & Conditions, you should not use our Website and, if applicable, you should arrange to cancel your transaction or user account(s) with us.

1. Scope of Terms & Conditions
Unless we indicate otherwise, these Terms & Conditions apply to your use of our websites which are owned or operated by The House of Glass Ltd. and our Affiliates (collectively, "we," "us," or "our"), including, without limitation, this website and any other United Kingdom or Ireland website that we may own or operate currently or in the future (collectively, our "Website"). For purposes of these Terms & Conditions, "Affiliates" shall mean any entity or person, directly or indirectly, owning a controlling interest in, owned by, or under common ownership control of The House of Glass Ltd.

2. Terms & Conditions - In General
By using this Website, you agree to be legally bound and to abide by these Terms & Conditions, just as if you had signed this agreement. If you do not comply with these Terms & Conditions at any time, we reserve the right, if applicable, to terminate your password, user account, and/or access to this Website (or any part thereof). In our sole discretion and without prior notice or liability, we may discontinue, modify or alter any aspect of the Website, including, but not limited to, (i) restricting the time the Website is available, (ii) restricting the amount of use permitted, and (iii) restricting or terminating any user's right to use the Website. You agree that any termination or cancellation of your access to, or use of, the Website may be effected without prior notice. If you do not abide by the provisions of these Terms & Conditions, except as we may otherwise provide from time to time, you agree that we may immediately deactivate or delete your user account and all related information and files in your user account and/or bar any further access to such information and/or files, or our Website. Further, you agree that we shall not be liable to you or any third-party for any termination or cancellation of your access to, or use of, our Websites.

From time to time, we may supplement these Terms & Conditions with additional terms and conditions pertaining to specific content, activities or events ("Additional Terms"). Such Additional Terms may be placed on the Website to be viewed in connection with the specific content, activities, features or events and shall be identified as such. You understand and agree that such Additional Terms are hereby incorporated by reference into these Terms & Conditions.

2.1 Customer Discount Codes
All customer discount codes and incentives offered by theglassdildo.co.uk are purely discretionary and may be changed or withdrawn without notice at any time. Discount codes may not apply to certain product groups or individual products and this may change from time to time at the discretion of the company.

3. Restrictions on Use of Materials
Unless otherwise specified, we grant you a non-exclusive, non-transferable, limited right to access, use and display of this Website and the material provided herein for your personal, non-commercial use, provided that you comply fully with the provisions of these Terms & Conditions. You acknowledge that this Website contains information, software, photos, video, text, graphics, music, sounds, questions, creative suggestions, messages, comments, feedback, ideas, recipes, notes, drawings, articles and other materials (collectively known as, "Content") that are protected by copyrights, database rights, patents, trademarks, trade secrets and/or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereafter developed. All Content is copyrighted under applicable copyright laws, including United Kingdom, Irish and European Union copyright laws (and, if applicable, similar laws in other jurisdictions), and we own a copyright in the selection, coordination, arrangement and enhancement of such Content. All trademarks appearing on this Website are trademarks of their respective owners. Our commercial partners, suppliers, advertisers, sponsors, licensors, contractors and other third parties may also have additional proprietary rights in the Content which they make available on this Website. You may not modify, publish, transmit, distribute, perform, participate in the transfer or sale, create derivative works of, or in any way exploit, any of the Content, in whole or in part. When Content is downloaded to your computer, you do not obtain any ownership interest in such Content. Modification of the Content or use of the Content for any other purpose, including, but not limited to, use of any Content in printed form or on any other website or networked computer environment is strictly prohibited unless you receive our prior written consent.

4. Privacy and Security including Bank Card details
The House of Glass strictly adheres to the Data Protection Act 1998.
We are committed to protecting your privacy and security. All personal data that we collect from you will be processed in strict confidence and used only for the purposes of processing your order.  The House of Glass Ltd operates a strict "need to know" policy for purchasers details and nobody but your order processor needs to know anything. Our aim is complete discretion and strict confidentiality for all. The House of Glass Ltd will not disclose any personal details to third parties who are not DIRECTLY involved in the processing of an order. The House of Glass Ltd or its affiliates do not hold or store Bank Card details. We undertake great care not to disclose or sell our customer details to any third party for any purpose.

5. Children
This Website is not for use by Minors or children and is not directed toward them. The Glass Dildo is for use and access by individuals who are eighteen (18) years or older. Parents using our website or storing cookies on a PC are advised to use specialist "Cyber-nannie" software to prevent minors or children gaining access.

6. Third Party Products and Services
You may order services, merchandise or other products through our Website from other parties (collectively, the "Third Party Sellers"). All matters concerning the services, merchandise and other products desired from the Third Party Sellers, including, but not limited to, purchase terms, payment terms, warranties, guarantees, maintenance and delivery, are solely between you and the Third Party Sellers. We make no warranties or representations whatsoever with regard to any services, merchandise and other products provided by the Third Party Sellers. You will not consider us (and we will not be construed as) a party to such transactions, whether or not we may have received some form of revenue or other remuneration in connection with such transactions, and we will not be liable for any costs or damages arising out of, either directly or indirectly, you or any other person involved or related to the transactions.

7. Links
These Terms & Conditions apply only to this Website, and not to the websites of any other person or entity. We may provide, or third parties may provide, links to other worldwide websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse (and are not responsible or liable for) any content, advertising, products, or other materials on or available from such websites or resources. You further acknowledge and agree that, under no circumstances, will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of, or reliance on, any content, advertisements, products or other resources available on any other website (regardless of whether we directly or indirectly link to such content, advertisements, products or other resources). You should direct any concerns with respect to any other website to that website's administrator or webmaster.

9. Your Password and User Accounts.
If you are a user or subscriber of theglassdildo.co.uk, you are entirely responsible for maintaining the confidentiality of your password and user account information. You must notify us immediately in the event of any known or suspected unauthorized use of your user account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your or anyone else's password. You are entirely responsible for any and all activities which occur under your user account. You agree to immediately notify us of any unauthorized use of your user account or any other breach of security known to you.

10. Trading Names and relationships
theglassdildo.co.uk and decadentsextoys.com are trading names of The House of Glass Ltd.  These websites and any trading activities are wholly owned and controlled by The House of Glass Ltd or its appointed partners, affiliates or agents.

11. Health Disclaimer and Designation of products
This Website provides Adult Novelty products for sale over the Internet and is intended only to offer users a choice to purchase such items. The House of Glass Ltd is not a medical, Sexual or Social advice organisation and our staff cannot give formal advice or suggestions on use of our products. Such choices remain at the complete judgement and discretion of the purchaser and all products are sold on this basis.  Nothing contained in this Website should be construed as advice or diagnosis. The information generated by us should not be interpreted as a substitute for specialist consultation or advice.  
You are urged and advised to seek medical advice if you intend to use any product we sell. This Website is intended for use only by individual consenting adult. The Website is not intended for use by minors, or individuals with any type of health condition or moral issues. All individuals are specifically advised to seek professional medical advice prior to initiating any form of product use.
All products on this website are sold by theglassdildo.co.uk as adult novelty products only.

12. Disclaimers of Warranties
PLEASE NOTE THE FOLLOWING IMPORTANT DISCLAIMERS OF WARRANTIES:
THE PRODUCTS, OFFERINGS, CONTENT AND MATERIALS ON THIS WEBSITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE, COMPATIBILITY, SECURITY, OR ACCURACY. IF YOU ARE A RESIDENT OF IRELAND, SECTION 39 OF THE SALE OF GOODS AND SUPPLY OF SERVICES ACT, 1980 IS HEREBY EXCLUDED.
NEITHER THE HOUSE OF GLASS LTD, NOR ANY OF OUR AFFILIATES, NOR ANY OF OUR OR THEIR RESPECTIVE LICENSORS, LICENSEES, SERVICE PROVIDERS OR SUPPLIERS WARRANT THAT THIS WEBSITE OR ANY FUNCTION CONTAINED IN THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVERS THAT MAKE THIS WEBSITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
ANY PRODUCT, OFFERING, CONTENT AND MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THIS WEBSITE IS DONE AT YOUR SOLE RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH PRODUCT, OFFERING, CONTENT OR MATERIAL.
NEITHER THE HOUSE OF GLASS, ANY OF OUR AFFILIATES, NOR ANY OF OUR OR THEIR RESPECTIVE LICENSORS, LICENSEES, SERVICE PROVIDERS OR SUPPLIERS WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE PRODUCTS, OFFERINGS, CONTENT AND MATERIALS IN THIS WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.
FURTHER, PLEASE NOTE THAT NO ADVICE OR INFORMATION, OBTAINED BY YOU FROM OUR PERSONNEL OR THROUGH THIS WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY PROVIDED FOR IN THESE TERMS & CONDITIONS.
THESE DISCLAIMERS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

13. Indemnification
You agree to indemnify, hold harmless and, at our option, The House Of Glass Ltd and our Affiliates, and our and their officers, directors, employees, stockholders, agents and representatives from any and all third party claims, liability, damages and/or costs (including, but not limited to, reasonable attorneys fees and expenses) arising from your improper use of this Website or our products or offerings, your violation of these Terms & Conditions, or your infringement, or the infringement or use by any other user of your account, of any intellectual property or other right of any person or entity.

14. Governing Law
Residents of the United Kingdom
If you are a resident of the United Kingdom (excluding the Channel Islands), these Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales, without giving effect to any principles or conflicts of law. You agree that any action at law or in equity arising out of or relating to your use of this Website or these Terms & Conditions shall be filed only in the High Court (England) and you hereby consent and submit to the personal jurisdiction of such court for the purposes of litigating any such action.
Residents of Ireland
If you are resident of Ireland (excluding Northern Ireland), these Terms & Conditions shall be governed and construed in accordance with the laws of Ireland, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to your use of this Website or these Terms & Conditions shall be filed in the Irish courts and you hereby consent and submit the personal jurisdiction of such courts for the purposes of litigating any such action.

15  Use of Models
All models used on this website are over 18 years of age.

16.  Order Despatch
We will endeavour to process any order placed before 15.00hrs on a working day that same day.  This is subject to items ordered being in stock.   We do not ship on Weekends or Bank Holidays.  If an item is out of stock we may ship the order part-complete and forward the missing item(s) as soon as they arrive in stock (no additional shipping costs will be levied to the customer).  Alternatively we may ship an alternative equivalent  product of the same or higher value.  If this alternative is unsuitable, it can be returned and exchanged or a credit given.  (Please read our Returned Goods policy section 17 contained herein.)


17.  Returned goods policy
If for any reason you are not happy with your purchase, we are happy to refund or exchange it subject to conditions stated below.
Before returning any item(s), firstly please contact us by email (theglassdildo@gmail.com) stating the order reference number, name on the order, delivery postcode and reasons for return. Upon receipt of this email, we will, normally within 2 working days, reply with details of how to return the item(s) to us. Please do not send back unapproved returns as they may be rejected.
DUE TO THE NATURE OF THE ITEMS WE SELL WE RARELY DO ACCEPT RETURNS. HOWEVER, WE ARE HAPPY TO DISCUSS A REFUND OR A REORDER OF THE ORIGINAL ITEM IF THE ITEM YOU HAVE RECEIVED IS NOT THE ONE YOU ORDERED (PHOTOGRAPHIC EVIDENCE WILL BE REQUIRED).
All carriage costs for these transactions are at the customer's expense. Please note that Lubricants, creams, liquids and gels cannot be returned. Underwear may be tried on for size, but a protective layer must be worn to avoid any contact with intimate body parts and the item must not be damaged, stretched or soiled in the process.
Customers are responsible for any return shipments to us until they arrive at our warehouse. All returns must include all parts of the product including any batteries and all original product packaging. If we suspect that any of the above conditions have not been met, we reserve the right to return the items to you.

Please email us if you are in anyway unsatisfied with our service or your order. We endevour to rectify any problems amicably and to your satisfaction.
Your statutory rights remain unaffected.

19. Miscellaneous Terms
In any action against us arising from the use of this Website, the prevailing party shall be entitled to recover all legal expenses incurred in connection with the action, including but not limited to its costs, both taxable and non-taxable, and reasonable attorney's fees.
If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. These Terms & Conditions, together the Agreement (if applicable), are the entire agreement between you and us relating to the subject matter herein. In the event of any conflict between these Terms & Conditions and the Agreement, the Agreement shall control. These Terms & Conditions may be modified only by our posting of changes to these Terms & Conditions on this Website, or by written agreement of both parties. Each time you access this Website, you will be deemed to have accepted any such changes.
We may assign our rights and obligations under these Terms & Conditions. These Terms & Conditions will inure to the benefit of our successors, assigns and licensees. The failure of either party to insist upon or enforce the strict performance of the other party with respect to any provision of these Terms & Conditions, or to exercise any right under the Terms & Conditions, will not be construed as a waiver or relinquishment to any extent of such party's right to assert or rely upon any such provision or right in that or any other instance; rather, the same will be and remain in full force and effect.
Unless specifically provided for in these Terms & Conditions, no third party shall have any right hereunder.
This Website is operated by The House Of Glass Ltd (a company incorporated in England and Wales, company registration no:11097801.

Attention Parents

As an Online seller of Sex Toys, The House Of Glass Ltd strongly believes in the welfare of all children and their safety. As parents, it is our responsibility to protect our children. Below we've listed two of the top internet filters, designed to assist parents in protecting their children from potentially harmful material.

http://www.cyberpatrol.com/
http://www.cybersitter.com/